Abstract:
This study sought to investigate the effect of perceived organisational support on organisational
citizenship behavior of Ghana Police Service. The study specifically seeks to find out the level
of perceived organisational supports (POS) in the Ghana Police Service, the organisational
citizenship behaviours (OCB) of the Ghana Police service officers in Ghana and the effect of
POS on OCB of the Ghana Police Service officers.
Quantitative research method was used to test the causal relationships between perceived
organisation support and organisational citizenship behaviour of the Ghana Police Service.
This study made use of descriptive research design to provide a detailed account of Perceived
Organisation Support, the Organisational Citizenship Behaviour exhibited by the Police
Officers, and the impact POS have on OCB. The study employed both purposive sampling
technique and snowball sampling technique. Survey questionnaire were used to extract
information from the police officers. Descriptive statistics analysis and structural equation
model were conducted to find out the impact of POS on OCB.
The study found that the Ghana Police Service (GPS) offer higher support to their officers by
ignoring their complaints and making their work interesting. However, they also show little
concern for them and fail to appreciate any extra effort from them. The study also found that
the police officers exhibit more organisation participation and loyalty of coworkers in the
Ghana Police Service, while they exhibit less organisation loyalty and organisational obey at
the Ghana Police Service. The study concluded that the relationship between POS and OCB is
statistically significant.
The study suggests the government should provide the GPS with the needed resources for them
to be very effective and productive in their duties. The GPS should listen to the complaints of
the police officers. The police officers should carry on supporting their fellow colleagues,
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whether they are absent or not. Further research should explore the impact of POS on OCB in
the Army, Navy, and Fire Services
