MUG Library
Permanent URI for this collectionhttps://ir.mug.edu.gh/handle/123456789/164
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Item Open Access Library resources constraints, frustration, and user behavior: An empirical library operations study(Brian and Behavior Wiley, 2024-06-26) Tetteh, Apronti Evelyn Ogboo; Aryee, RaphaelPurpose: The lack of requisite library resources has an enormous effect on academic life in most universities. While previous studies have suggested that the lack of resources such as textbooks affects academic success, this study seeks to provide empirical evidence on the chain effect of the lack of recommended textbooks in universities. Design/methodology/approach: The study uses a quantitative dataset from 636 students from five public universities in Ghana collected using well-structured questionnaires. The study adopts exploratory factor analysis, confirmatory factor analysis, and partial least squares structural equation modeling (PLS-SEM) to analyze the measurement and structural models. Findings: The study concludes that limited library resources (such as recommended textbooks) frustrate library users and eventually birth antisocial behaviors such as stealing, hiding, and eroding books (or pages). Originality/value: This study highlights the significance of providing adequate library resources. It also guides library managers, policymakers, and scholars to manage library resources effectively.Item Open Access Library value through user satisfaction: The case of academic libraries in Ghana(International Journal of Library and Information Science, 2019-07-22) Tetteh, Apronti Evelyn Ogboo; Nyantakyi-Baah LydiaThe study is an investigative survey of library users’ satisfaction of library services, resources, staff conduct and impact of the library on the academic achievements of users. Qualitative data was collected from College students, faculty and library staff of two academic libraries in Ghana using questionnaires and interview instruments. The survey established that library services, information resources and the physical library environment have value because users have shown high satisfaction of them. Material lending, photocopying, library space and staff conduct recorded higher level of satisfaction. It is however recommended that academic libraries in Ghana should be equipped with online resources, adequate and knowledgeable staff, and computer systems with high broadband. Also, libraries should endeavor to market library services and resources in order to demonstrate value among stakeholders.Item Open Access Library value through user satisfaction: the case of academic libraries in Ghana.(Academic Journals, 2019-07-22) Tetteh, Evelyn Ogboo Apronti; Nyantakyi-Baah, LydiaThe study is an investigative survey of library users’ satisfaction of library services, resources, staff conduct and impact of the library on the academic achievements of users. Qualitative data was collected from College students, faculty and library staff of two academic libraries in Ghana using questionnaires and interview instruments. The survey established that library services, information resources and the physical library environment have value because users have shown high satisfaction of them. Material lending, photocopying, library space and staff conduct recorded higher level of satisfaction. It is however recommended that academic libraries in Ghana should be equipped with online resources, adequate and knowledgeable staff, and computer systems with high broadband. Also, libraries should endeavor to market library services and resources in order to demonstrate value among stakeholders.Item Metadata only The experience of occupational psychosocial stress among librarians in three African countries(Emerald Publishing Limited, 0209-03-03) Agyei, Dankwah Dominic; Aryeetey, Faustina; Obuezie, Chigozie Adaora; Nkonyeni SixolilePurpose – The purpose of this paper is to focus on describing the experience of occupational psychosocial stress among librarians in Ghana, Nigeria and South Africa. It further seeks to identify the various psychosocial stress components and how they interact to determine the stress level of librarians. Design/methodology/approach – Using the Effort-Reward Imbalance scale, this descriptive study employed a web-based data collection tool (Google Form) to design and solicit data from respondents. Convenient sampling technique was used to employ 153 librarians from Ghana, Nigeria and South Africa with at least a diploma in any library-related programme, who work in either academic, public or special libraries. Findings – This study established the prevalence of occupational psychosocial stress among librarians from Ghana, Nigeria and South Africa. It was realised that gender, country of residence of respondents, age, work experience, workers with children under 13 years of age and work roles were the main factors that influenced the occupational stress among the respondents. Research limitations/implications – The response rate for this study was low. As a result, undertaking any inferential statistics to explain relationships was not possible. Originality/value – The value of this study lies in the depth of narrative data collected and the insight it affords with regards to contemporary work within libraries in Africa and beyond. The results presented may provide both a starting point for further discussion and may also promote an increased openness about issues of employee safety in the library environment.Item Open Access Usage evaluation of electronic resources in academic and research libraries in Ghana(Emerald insight, 2018-08-10) Tetteh, Evelyn O. AprontiPurpose This paper aims to investigate the usage of electronic resources within the Consortium of Academic and Research Libraries in Ghana (CARLIGH) in order to support subscription and budget decisions. This has become necessary because of the difficulty faced by institutions in paying subscription fee as a result of the continuous increase in subscription fee, financial constraints and high exchange rates. Design/methodology/approach The study is a quantitative research of electronic resource use covering six years. Full-text download statistics of ten most used electronic resources accessed by an average of 33 institutions were sampled from 27 databases and analysed to investigate level of usage. Six out of the ten electronic resources were analysed to evaluate cost per use over four years. Sampling was purposive. Data analysis and presentation were conducted using a descriptive method of analysis of simple frequency count, mean and percentages, while Microsoft Excel was used to organise data into tables and graphs. Findings Findings revealed an improved usage of CARLIGH-facilitated electronic resources. However, the rate of improvement declined by the year. Also, October and November recorded high usage, while January and May-August recorded low patronage. Finally, using a mean as a benchmark, it was ascertained that costs per use/article was less than $0.98. Research limitations/implications Because of limited data evaluated, the research results may lack generalisation; hence, there is a need for further research. Originality/value This study will be useful in supporting librarians’ decisions on continuous subscription, budget justification and promotion.