Browsing by Author "Tetteh, Apronti Evelyn Ogboo"

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Open Access
Library resources constraints, frustration, and user behavior: An empirical library operations study
(Brian and Behavior Wiley, 2024-06-26) Tetteh, Apronti Evelyn Ogboo; Aryee, Raphael
Purpose: The lack of requisite library resources has an enormous effect on academic life in most universities. While previous studies have suggested that the lack of resources such as textbooks affects academic success, this study seeks to provide empirical evidence on the chain effect of the lack of recommended textbooks in universities. Design/methodology/approach: The study uses a quantitative dataset from 636 students from five public universities in Ghana collected using well-structured questionnaires. The study adopts exploratory factor analysis, confirmatory factor analysis, and partial least squares structural equation modeling (PLS-SEM) to analyze the measurement and structural models. Findings: The study concludes that limited library resources (such as recommended textbooks) frustrate library users and eventually birth antisocial behaviors such as stealing, hiding, and eroding books (or pages). Originality/value: This study highlights the significance of providing adequate library resources. It also guides library managers, policymakers, and scholars to manage library resources effectively.
Open Access
Library value through user satisfaction: The case of academic libraries in Ghana
(International Journal of Library and Information Science, 2019-07-22) Tetteh, Apronti Evelyn Ogboo; Nyantakyi-Baah Lydia
The study is an investigative survey of library users’ satisfaction of library services, resources, staff conduct and impact of the library on the academic achievements of users. Qualitative data was collected from College students, faculty and library staff of two academic libraries in Ghana using questionnaires and interview instruments. The survey established that library services, information resources and the physical library environment have value because users have shown high satisfaction of them. Material lending, photocopying, library space and staff conduct recorded higher level of satisfaction. It is however recommended that academic libraries in Ghana should be equipped with online resources, adequate and knowledgeable staff, and computer systems with high broadband. Also, libraries should endeavor to market library services and resources in order to demonstrate value among stakeholders.